.audit-metrics-page {
  display: grid;
  gap: 12px;
}

.audit-toolbar--saas {
  padding: 14px 16px;
  display: flex;
  align-items: start;
  justify-content: space-between;
  gap: 14px;
  flex-wrap: wrap;
}

.audit-toolbar__copy {
  display: grid;
  gap: 6px;
  max-width: 720px;
}

.audit-toolbar__copy strong {
  color: #103a76;
  font-size: 20px;
}

.audit-insights {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.audit-toolbar__controls {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  align-items: end;
}

.audit-filters {
  display: grid;
  gap: 6px;
}

.audit-filters label {
  font-size: 12px;
  color: #3b567d;
  font-weight: 700;
}

.audit-filters select {
  min-width: 120px;
  border: 1px solid #dbe4f0;
  border-radius: 10px;
  padding: 9px 10px;
  background: #fff;
}

.audit-kpis--saas {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 10px;
}

.audit-kpi {
  padding: 14px;
  border-color: #dce5f2;
  display: grid;
  gap: 8px;
}

.audit-kpi__head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.audit-kpi__label {
  color: #4f6382;
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: .04em;
}

.audit-kpi strong {
  font-size: 28px;
  color: #0c3f91;
  line-height: 1;
}

.audit-kpi small {
  color: #5e7290;
  line-height: 1.4;
}

.audit-trend {
  display: inline-flex;
  align-items: center;
  min-height: 26px;
  padding: 0 9px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 700;
  border: 1px solid transparent;
}

.audit-trend--up {
  background: #edf9f1;
  color: #087443;
  border-color: #c6ebd3;
}

.audit-trend--down {
  background: #fff6f6;
  color: #a12f2f;
  border-color: #f1c1c1;
}

.audit-trend--neutral {
  background: #f5f7fb;
  color: #52657f;
  border-color: #dbe4f0;
}

.audit-main-grid {
  display: grid;
  grid-template-columns: 1.25fr .95fr;
  gap: 12px;
}

.audit-top-agent--saas,
.audit-alerts {
  padding: 14px 16px;
  display: grid;
  gap: 12px;
}

.audit-top-agent__head,
.audit-alerts__head,
.audit-table-head {
  display: flex;
  align-items: start;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
}

.audit-top-agent__head p,
.audit-table-head p {
  margin: 4px 0 0;
}

.audit-top-agent__metrics {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
}

.audit-top-mini,
.audit-agent-mini,
.audit-detail-item {
  padding: 12px;
  border: 1px solid #dce5f2;
  border-radius: 14px;
  background: #fbfdff;
  display: grid;
  gap: 6px;
}

.audit-top-mini span,
.audit-agent-mini span,
.audit-detail-item span {
  color: #5f779d;
  font-size: 12px;
}

.audit-top-mini strong,
.audit-agent-mini strong,
.audit-detail-item strong {
  color: #123d80;
  font-size: 22px;
}

.audit-alerts__list {
  display: grid;
  gap: 8px;
}

.audit-alert-item {
  border: 1px solid #f1c1c1;
  background: #fff7f7;
  border-radius: 12px;
  padding: 12px 14px;
  display: grid;
  gap: 4px;
}

.audit-alert-item strong {
  color: #9f2424;
}

.audit-alert-item small {
  color: #6b4b4b;
  line-height: 1.4;
}

.audit-empty {
  padding: 16px;
  border: 1px dashed #dbe4f0;
  border-radius: 14px;
  background: #fbfdff;
  color: #60708a;
}

.audit-table-wrap {
  padding: 0;
  overflow: auto;
}

.audit-table-head {
  padding: 14px 16px;
  border-bottom: 1px solid #dbe4f0;
}

.audit-table {
  width: 100%;
  border-collapse: collapse;
  min-width: 980px;
}

.audit-table thead th {
  background: #f3f7ff;
  color: #294974;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: .02em;
  padding: 11px 10px;
  border-bottom: 1px solid #dbe4f0;
  text-align: left;
}

.audit-table tbody td {
  padding: 11px 10px;
  border-bottom: 1px solid #edf2fa;
  color: #2a4368;
  font-size: 13px;
  vertical-align: middle;
}

.audit-row {
  cursor: pointer;
  transition: background .16s ease;
}

.audit-row:hover {
  background: #f8fbff;
}

.audit-row--alert {
  background: #fff9f9;
}

.audit-agent-cell,
.audit-metric-cell {
  display: grid;
  gap: 3px;
}

.audit-agent-cell strong,
.audit-metric-cell strong {
  color: #123d80;
  font-size: 14px;
}

.audit-agent-cell small,
.audit-metric-cell small {
  color: #60708a;
  line-height: 1.35;
}

.audit-role,
.audit-pill {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 30px;
  padding: 0 12px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 700;
  border: 1px solid transparent;
}

.audit-role svg,
.audit-icon-btn svg {
  width: 16px;
  height: 16px;
  stroke: currentColor;
  fill: none;
  stroke-width: 1.9;
  stroke-linecap: round;
  stroke-linejoin: round;
  flex: 0 0 auto;
}

.audit-role--owner {
  background: #fef6df;
  color: #8c5d00;
  border-color: #efd497;
}

.audit-role--admin {
  background: #edf4ff;
  color: #1d53a7;
  border-color: #cfe0fb;
}

.audit-role--agent {
  background: #f5f7fb;
  color: #52657f;
  border-color: #dbe4f0;
}

.audit-pill--good {
  background: #edf9f1;
  color: #087443;
  border-color: #c6ebd3;
}

.audit-pill--mid {
  background: #fff7df;
  color: #936100;
  border-color: #f2d48c;
}

.audit-pill--bad {
  background: #fff6f6;
  color: #9f2424;
  border-color: #f1c1c1;
}

.audit-col-actions {
  width: 120px;
}

.audit-actions {
  display: flex;
  justify-content: flex-end;
  gap: 6px;
}

.audit-icon-btn {
  width: 34px;
  height: 34px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 10px;
  border: 1px solid #dbe4f0;
  background: #fff;
  color: #214777;
  cursor: pointer;
}

.audit-icon-btn:hover {
  background: #edf4ff;
  border-color: #b9cef3;
}

.audit-modal-head {
  display: grid;
  gap: 4px;
}

.audit-agent-modal-body {
  display: grid;
  gap: 14px;
}

.audit-agent-modal-kpis,
.audit-agent-detail-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

#auditAgentModal .modal-card {
  width: min(1280px, calc(100vw - 40px));
  border-radius: 24px;
  overflow: hidden;
}

#auditAgentModal .modal-head {
  padding: 20px 24px;
  border-bottom: 1px solid #e7edf7;
}

#auditAgentModal .modal-body.audit-agent-modal-body {
  padding: 18px 24px 20px;
  gap: 16px;
}

.audit-modal-head strong {
  font-size: 32px;
  line-height: 1.05;
  color: #0d2b5d;
}

.audit-modal-head .muted {
  font-size: 30px;
  color: #5f7698;
}

.audit-agent-modal-kpis {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.audit-agent-mini {
  min-height: 260px;
  border-radius: 18px;
  border-color: #dfe8f6;
  padding: 20px;
}

.audit-agent-mini span {
  font-size: 14px;
  font-weight: 700;
}

.audit-agent-mini strong {
  font-size: 96px;
  line-height: .95;
  color: #145fce;
}

.audit-agent-mini:nth-child(2) strong {
  color: #0f2f61;
}

.audit-agent-mini:nth-child(2)::after {
  content: "";
  display: block;
  height: 16px;
  width: var(--close-rate, 0%);
  border-radius: 999px;
  background: linear-gradient(90deg, #1f66d8 0%, #215ec8 100%);
}

.audit-agent-mini:nth-child(2) {
  position: relative;
}

.audit-agent-mini:nth-child(2)::before {
  content: "";
  position: absolute;
  left: 20px;
  right: 20px;
  bottom: 20px;
  height: 16px;
  border-radius: 999px;
  background: #e4ebf7;
}

.audit-agent-mini:nth-child(2)::after {
  position: absolute;
  left: 20px;
  bottom: 20px;
}

.audit-agent-mini:nth-child(3) {
  grid-column: span 2;
  min-height: 120px;
}

.audit-agent-detail-grid {
  border: 1px solid #dfe8f6;
  border-radius: 18px;
  padding: 12px;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  background: #fff;
}

.audit-detail-item {
  border: 0;
  border-right: 1px solid #e8eef8;
  border-radius: 0;
  min-height: 148px;
  align-content: center;
  background: transparent;
}

.audit-detail-item:last-child {
  border-right: 0;
}

.audit-detail-item span {
  font-size: 13px;
}

.audit-detail-item strong {
  font-size: 48px;
  line-height: 1;
}

.audit-detail-item:last-child strong {
  font-size: 42px;
}

#auditAgentModal .cliente-actions {
  border-top: 1px solid #e7edf7;
  padding-top: 14px;
}

#auditAgentModal .cliente-actions .btn {
  min-height: 58px;
  min-width: 180px;
  font-size: 29px;
  border-radius: 14px;
}

@media (max-width: 1120px) {
  .audit-kpis--saas {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .audit-main-grid {
    grid-template-columns: 1fr;
  }

  .audit-top-agent__metrics,
  .audit-agent-modal-kpis,
  .audit-agent-detail-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 720px) {
  .audit-kpis--saas,
  .audit-top-agent__metrics,
  .audit-agent-modal-kpis,
  .audit-agent-detail-grid {
    grid-template-columns: 1fr;
  }

  .audit-toolbar__controls {
    width: 100%;
  }
}

/* Modal redesign */
.audit-agent-modal-card {
  width: min(1280px, calc(100vw - 36px));
  font-size: 13px;
}

.audit-agent-modal-headbar {
  align-items: center;
}

.audit-agent-hero {
  display: flex;
  align-items: center;
  gap: 16px;
}

.audit-agent-avatar-wrap {
  position: relative;
}

.audit-agent-avatar {
  width: 68px;
  height: 68px;
  border-radius: 999px;
  background: #eaf1ff;
  color: #1f5ec7;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 30px;
  font-weight: 800;
}

.audit-agent-avatar-dot {
  position: absolute;
  right: 2px;
  bottom: 3px;
  width: 16px;
  height: 16px;
  border-radius: 999px;
  background: #17b04b;
  border: 2px solid #fff;
}

.audit-agent-status {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  width: fit-content;
  border: 1px solid #cbe8d6;
  background: #ebf9f1;
  color: #128846;
  border-radius: 999px;
  min-height: 30px;
  padding: 0 12px;
  font-weight: 700;
  font-size: 13px;
}

.audit-agent-status::before {
  content: "";
  width: 9px;
  height: 9px;
  border-radius: 999px;
  background: #17b04b;
}

.audit-agent-close-x {
  min-width: 38px;
}

.audit-agent-modal-top {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
}

.audit-agent-score-card,
.audit-agent-close-card {
  padding: 16px;
  border: 1px solid #dce5f2;
  border-radius: 16px;
  display: grid;
  gap: 10px;
}

.audit-agent-score-card > span,
.audit-agent-close-card > span {
  color: #577095;
  font-weight: 700;
}

.audit-agent-score-card strong {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 0;
}

.audit-agent-score-card b {
  font-size: 28px;
  line-height: 1;
  color: #1765db;
}

.audit-agent-score-card em {
  color: #f3be07;
  font-style: normal;
  font-size: 22px;
}

.audit-agent-score-card p {
  margin: 0;
  color: #102f60;
  font-weight: 800;
  font-size: 20px;
}

.audit-agent-score-card small {
  border: 1px solid #e3eaf7;
  background: #f6f9ff;
  color: #5a7398;
  border-radius: 999px;
  width: fit-content;
  min-height: 30px;
  padding: 0 14px;
  display: inline-flex;
  align-items: center;
}

.audit-agent-close-card strong {
  font-size: 34px;
  line-height: 1;
  color: #102f60;
}

.audit-progress-track {
  height: 12px;
  border-radius: 999px;
  background: #e6edf8;
  overflow: hidden;
}

.audit-progress-fill {
  display: block;
  height: 100%;
  border-radius: 999px;
  background: linear-gradient(90deg, #1f66d8 0%, #1c5fd0 100%);
}

.audit-close-meta {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  color: #4d678d;
}

.audit-agent-activity-card {
  padding: 16px;
  display: grid;
  gap: 10px;
}

.audit-agent-activity-card > strong {
  color: #102f60;
  font-size: 18px;
}

.audit-agent-detail-grid {
  grid-template-columns: repeat(6, minmax(0, 1fr));
}

.audit-agent-footer-actions {
  border-top: 1px solid #e5ecf7;
  padding-top: 14px;
}

#auditAgentModal .cliente-actions .btn {
  min-height: 40px;
  min-width: 120px;
  font-size: 14px;
  border-radius: 10px;
}

@media (max-width: 1120px) {
  .audit-agent-modal-top,
  .audit-agent-detail-grid {
    grid-template-columns: 1fr 1fr;
  }
}